Upload your guidebook once. Every guest gets a link that answers Wi-Fi, checkout, and neighborhood questions instantly — grounded only in what you actually wrote. It never guesses, and it never invents a door code.
Most "AI assistants" fill in the gaps with a guess when they don't actually know something. That's how a guest ends up with a made-up door code, or a pool that doesn't exist.
Nightdesk works differently: your entire guidebook is right there for every single answer — nothing skimmed, nothing summarized, nothing left out. If it's not in your guide, the concierge says so and tells the guest to message you. It will never make up a code, a password, or an amenity.
That's not a limitation. It's the whole point — a concierge that's honest about what it doesn't know is one you can actually trust with your guests.
No integrations to configure, no new inbox to check.
The PDF you already have — Wi-Fi, checkout, parking, house rules. However it's written today.
Forward Airbnb's "Reservation confirmed" email, or add a stay by hand. Either way works.
Drop it in your welcome message once. No more retyping the same answer for the guest who didn't read the guidebook — again.
Every question the concierge couldn't answer gets logged — in plain English, not a support ticket. It's the fastest way to find out your guidebook never mentions the hot tub.
Free for your first listing, set up in the time it takes to make coffee. Paid tiers for more listings are coming soon.
Get started free